"Communication is the heartbeat of healthcare.

From building trust with patients to coordinating care within teams, effective communication is fundamental to quality, safety, and ethical practice in healthcare. Yet, it remains one of the most under-taught and under-practised skills.

'Communication in Healthcare: Principles, Skills and Practices' is a timely and comprehensive guide that bridges theory and practice to address the real-world communication needs of healthcare professionals. Grounded in evidence and enriched with clinical insight, this book explores key competencies such as empathetic listening, shared decision-making, conflict resolution, and communication in emotionally charged or high-stakes situations.

Uniquely contextualised for Indian healthcare systems while drawing from global best practices, this book is an essential resource for medical and nursing students, educators, clinicians, and health administrators. Each chapter offers clear concepts, practical strategies, and reflective tools to promote effective, ethical, and communication. patient-centred

Whether you are at the bedside, in the classroom, or shaping policy, this book will support your journey towards more meaningful, impactful, and compassionate communication in healthcare."